Faqs
Absolutely. All items available on our website are authentic and backed by their respective manufacturers. We do not sell counterfeit or unauthorized versions of any products.
Returns are handled in accordance with our return policy. If the product is unused and within the return window, you may be eligible. Please refer to our return policy page for full details.
Yes, all products sold by Shannon Shop come with the official manufacturer’s warranty. Warranty claims must be directed to the brand or manufacturer per their guidelines.
No, Shannon Shop does not design or manufacture any products. We act solely as an authorized reseller, facilitating access to premium home improvement products from trusted brands.
We do our best to keep product descriptions and specifications accurate and up to date. However, occasional changes by the manufacturer may lead to slight differences. For the latest details, we recommend checking the brand’s official site.
You can reach us through the following:
- 📧 Email: support@shannonshop.store
- 📞 Phone: +1 (956) 339-7502
- 🏠 Address: 10757 Wilkins Ave, Los Ángeles, California 90024, USA
If an item becomes unavailable after your order, we will notify you promptly. You’ll have the option to choose a similar product or receive a full refund.
If you believe your product is defective, please contact us at support@shannonshop.store. We’ll guide you on how to connect with the manufacturer’s support team to resolve the issue.