Shipping Policy

At Shannon Shop, we are committed to delivering your orders in a timely, secure, and efficient manner. This Shipping Policy outlines our shipping processes, delivery times, costs, and other important details regarding the shipment of your orders.

1. Order Processing Time

• Orders are processed within 1-3 business days (excluding weekends and holidays).

• After processing, you will receive a confirmation email with tracking details once your order has been shipped.

• If there are any delays due to high order volume or unforeseen circumstances, we will notify you promptly.

2. Shipping Methods & Delivery Time

We offer the following shipping options:

Note: Delivery times may vary based on your location, customs clearance, and external factors beyond our control.

3. Shipping Rates

• Standard Shipping: [Specify cost or mention if free shipping is available]

• Express Shipping: [Specify cost if applicable]

• Shipping costs are calculated at checkout based on your location and order weight.

4. International Shipping

We currently ship to multiple countries. However, international shipping may be subject to:

• Customs duties, taxes, or import fees (buyers are responsible for these charges).

• Longer delivery times due to customs clearance processes.

• Restrictions in certain countries (we will notify you if we cannot ship to your location).

5. Tracking Your Order

• Once your order is shipped, you will receive a tracking number via email.

• You can track your order using the provided link or by visiting our Order Tracking page.

• If you do not receive tracking details within the expected timeframe, please contact us at support@shannonshop.store.

6. Shipping Delays & Issues

While we do our best to ensure timely delivery, delays may occur due to:

• Weather conditions, customs processing, or carrier issues.

• Incorrect shipping details provided by the customer.

If your order is significantly delayed, please reach out to us for assistance.

7. Lost, Stolen, or Damaged Packages

• We are not responsible for lost or stolen packages marked as “Delivered” by the courier.

• If your package arrives damaged, please take photos and contact us within 48 hours of delivery for assistance.

• We will work with the shipping carrier to resolve any issues, but we do not guarantee replacements or refunds for lost items due to third-party shipping errors.

8. Address Changes & Order Modifications

• Once an order is placed, address changes or modifications can only be made within 24 hours of purchase.

• If you need to update your shipping details, contact us immediately at support@shannonshop.store.

9. Returns Due to Incorrect Address

• If a package is returned to us due to an incorrect or incomplete address, customers will be responsible for additional shipping fees to resend the order.

• Please ensure that your address is accurate before placing your order.

10. Contact Us

If you have any questions or concerns regarding our shipping policy, feel free to reach out to us:

📧 Email: support@shannonshop.store
🌐 Website: https://shannonshop.store